City Website Design and Development

The City of Augusta, Kansas (“City”) is seeking proposals from qualified web development firms to design and develop a new municipal website.  Effective websites provide interactive content that keeps users engaged and coming back. Effective websites also must ensure that content is easily found and that navigation remains user friendly.  The City’s new website should meet high standards of design quality and visual appeal, while enhancing the user experience and simplifying content management.  Additionally, the City would like responsive web-design (i.e. the ability for the website to resize itself based on browser size and device type).

The ideal firm will have a proven track record designing quality municipal websites with a philosophy that emphasizes media-rich content, clean layouts (less emphasis on text and clutter), and multi-platform functionality and responsiveness.


RFP Description: City Website Design and Development
RFP No.:      2017-1-10-4265
Department:    Administration

Josh Shaw, City Manager

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone:  (316) 775-4510

Erica Jones, Finance Director/City Clerk

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Phone: (316) 775-4510

Submittal Requirements:                                                     Submit electronic PDF copies of proposals to This email address is being protected from spambots. You need JavaScript enabled to view it..
Pre-Submittal Demos: Vendors are required to schedule a product demonstration with Josh Shaw, City Manager, in order for your proposal to be considered. 
Due Date & Time:  Tuesday, October 31st, 2017 at 10:00 a.m.



Questions Regarding this Request for Proposals

What third-party/API integrations would be needed for the website?

Most of the integrations that will need to occur will likely be done with URLs to third party sites.  For instance, the City utilizes a web-based software called MyGov for citizen request tracking, permitting and licensing, work orders, etc.  Linking to the main portal URL will likely be the extent of the integration, but the city will have to determine some of that by working through options with vendors.  API integrations with Facebook and Twitter at a minimum would be desired.  Third party softwares for online bill pay, citizen request tracking, GIS, and other services will likely be done by URL link.  We also have a web-based timekeeping and HRIS system that can be incorporated by way of URL link.

Does the budget of $20,000 include both hosting and training costs?  Or is that just the budget for the website itself?

The City of Augusta has budgeted $20,000 to complete the development and implementation of a new website for this year.  We will provide funding for ongoing hosting and maintenance costs, which you should include in your RFP submittal, but $20,000 is the establishedv mx budget for design, implementation, hosting, training for city staff, and rollout of the new site.  You should develop your proposal accordingly based on the established budget, indicating any additional options that would exceed the budget, but might be able to be incorporated at a later date.

What does our company need to do for the pre-submittal demonstration?

One of the City's primary goals with this project is move to a user-friendly content management system (CMS) that is easy to utilize and train our staff how to use.  Prior to your submittal, our staff would like a demonstration of the CMS system and backend administration areas where the website can be edited and content is created.  Most vendors are able to provide online demonstrations using sample websites and showcase their product with a GoTo meeting and conference call.  Contact This email address is being protected from spambots. You need JavaScript enabled to view it. to schedule your online demonstration.  

Is the City willing to have work done remotely?

Yes, we are actually expecting that most of the work will be done remotely.  For the sake of the submittal, we are not intending to conduct any in-person interviews or demonstrations in the first phase of our reviews.  We prefer to handle the demonstrations over the web.

The current City website has a member login area on it; what is that used for?

The member login area is used very little at the moment.  A few city staff users have editor capabilities and utilize the login to access the website editor.  The City does like the idea of having an employee intranet for things like internal job postings, announcements, employee data, and integration with our human resources information system (HRIS).

Can companies outside of the United States submit a proposal?

The City's preference is to work with vendors within the United States.

Can we submit proposals via email?

Yes, the expectation stated in the RFP is that proposals will be submitted by email.

Please list the user types that will be managing the website.

The user group types will likely depend on the CMS software you propose as a vendor, but examples of user types we would expect include, but are not limited to, the following:


  • Administrators and/or Superadministrators- Full control over website settings and access.  Manage users and change user settings.  Can edit all content.
  • Editors - Can edit content on pages but not change website settings.
  • Authors - Can only manage content they have created but cannot access other users content.
  • Registered Users/Subscribers - Can access specific areas of the website (e.g. password protected areas) on the front end but do not have any editing capabilities.

What payment gateway would be required?

This is not an e-commerce website.  We only accept payments online by way of third party vendors.  The new website would simply need to link to these outside vendor websites.

Are there any departments listed on the website and what kind of forms and payments would be done on the website?

No payments except by linking to third party vendor websites.  

City Departments

Would there be seperate users for each city department or any work flows you have in mind for the department usage and processing?

There will likely be 5-7 total users from the City that have any kind of editing capabilities.  There will not be any unique work flows that have to be organized by department.





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